Key Account Executive - Toshiba - AF Electronics

Al Futtaim Group

Dubai, UAE

Ref: HP698-9789

Job description / Role

Employment: Full Time

Al Futtaim Electronics one of the largest business houses in the Gulf. has been the sole distributor for Toshiba products in the UAE for over 31 years. Al-Futtaim Electronics - Toshiba has a wide range of products from state-of-the-art notebook computers to digital copiers, fax machines, consumer electronics including projections TVs, DVD players and home appliances.

To contribute to the overall growth of revenue of the business ensuring the Al Futtaim's customer centric approach is upheld. The engagements within the team & with channel partners need to be of utmost high standards.

The role will be accountable for:

* Relationship building with dealers/traders & wholesalers in UAE Market.
* Researching the market and related products in IT Hardware industry.
* Presenting the product or service in a structured professional way face to face.
* Listening to customer requirements and presenting appropriately to make a sale.
* Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
* Arranging meetings with potential customers to develop business.
* Acting as a contact between a company and its existing and potential customers.
* Negotiating the terms of business agreement.
* Gathering market and customer information - MIS fatheringG
* Negotiating on price and costs & closing transactions.
* Challenging any objections with a view to getting the customer to stock & sell.
* Stock reporting & monitoring the sell through.
* Recording sales and order information.
* Reviewing own sales performance, aiming to meet or exceed targets.
* Gaining a clear understanding of customers' businesses and requirements.
* Making accurate & providing customers with product offerings.
* Feeding future buying trends back to management - MIS feedback.
* Attending team meeting and sharing best practice with colleagues.
* Assisting in the implementation of sales strategy as prepared by the Sales manager.

Requirements

To be eligible for this role, applicants must have:

* A University degree.
* 3 plus years of experience as a Key Account Executive dealing with preferably IT / Electronic products.
* Sales experience on products in IT Hardware B2B (Commercial) Space managing the dealer and VAR channel in UAE.
* Arabic language proficiency will be an added advantage.
* Customer service orientation.
* Good communication skills and interpersonal skills.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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