Key Account Manager

Nawras
Muscat, Oman

Ref: GP843-196
Nawras

The Role


The Role


As a Key Account Manager you will be managing the accounts of Key Enterprise Customers from the business sector in Oman focussing on increased revenue and customer retention by meeting and exceeding the customer's needs.

You will be managing, developing and retaining key enterprise customers by optimising the interactions and flow of information between the customer and the company. you will be planning and compiling input for the activity plans and develop the company's existing offer and solutions portfolio, improving the company's pipeline.

You will be responsible of preparing and updating quarterly reach activity plans,visiting and interacting with own customers according to the reach activity plan.

You will also be planning to developing the company's business with customers and to achieve revenue targets, analysing usage levels and patterns to identify revenue increasing initiatives, together with the company's Business Segment Manager and Sales Support unit, Monitoring unpaid, overdue bills and take action to settle these debts.

Occasional Duties:

Attending seminars, conferences and social events with own customers as agreed with Company's sales management.

Requirements


Requirements


You are currently a high performer, holding a university degree in a business management.
You have minimum 6 years of experience with sales/in a similar position or in customer project management. Your experience could be from other industries such as Oil & Gas, Toursim, Leisure & Hospitality and Manufacturing. Experience from Fixnet Telco / IT services will be a big bonus.
You have good planning and organizing skills. You are very customer service focused with excellent communication skills (spoken and written). You have very good computer skills in using sales systems and MS Office.
* Good planning and organising skills.
* Good customer service focus and troubleshooting skills.
* Good selling and customer focus/service skills.
* Very good oral and written English a must.
* Arabic skills are an advantage.
* Good computer skills in using sales systems and MS Office

About the Company


About the Company


Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the second mobile operator in Oman operating under the name Nawras. Nawras is majority owned by the Qtel Group, the leading telecommunications provider in Qatar and one of the world’s leading telecommunications companies.

As a company, Nawras embodies extensive global and local expertise with talented, caring people. While we are a state-of-the-art full service telecommunication provider, we have a deep understanding of the Omani culture and the diverse population living in the Sultanate, allowing us to provide our customers with the highest levels of user-friendly technology and customer satisfaction, while giving our people opportunities to grow and develop their abilities.

Nawras is looking for ambitious team players that can bring an international mindset to our local company. In turn we are providing a unique working environment, a chance to grow professionally and the opportunity to cultivate an exciting future with constant skill development.
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