Key Account Manager

Job description / Role

Job summary:
- Protect Company market share, for specific accounts by developing business programs supported with performance related Agreements. Maintain and develop existing and new key customers, through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.

Principle accountabilities:

Develop and Keeping up-dated an Account Plan
- Prepare the business plan for the key account management
- Plan and manage personal business portfolio according to an agreed market development strategy
- Respond to and follow up sales enquiries using appropriate methods
- Maintain a physical presence in the field to reinforce the account strategy, in-store execution and identify high performers
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
- Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.

Monitoring Performance and Reporting
- Monitor performance and compliance to Agreements, taking corrective action where appropriate
- Record, analyze, report and administer according to systems and requirements.

Planning/Carrying out/Supporting Local Marketing Activities
- Monitor and report on market and competitor activities and provide relevant reports and information
- Develop account specific standards for merchandising, range, promotions, pricing and equipment
- Issue a promotion calendar on a trimester basis

Conducting the Business Reviews
- Conduct and manage the business reviews of the direct reports
- Motivate direct reporting staff according to company procedures, policy to achieve the sales targets

Managing the Budget
- Manage the items according to the agreed budget

Being Responsible for the Sales Revenue and Prioritization
- Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity
Be responsible for the sales volume and revenue

Requirements

Knowledge, Skills and Experience
- Sales experience with FMCG companies or International Restaurants Chain with minimum 3 years in Managerial role.
- University diploma
- Verbal and written expression
- Fluent in English
- Marketing, key account management and finance knowledge
- Experience of managing accounts and relationships for multiple clients
- Experience of presenting to clients at a senior management level
- Excellent report-writing, analytical and project management skills
- Strong negotiation and persuasion skills

About the Company

A leading beverage company in UAE.