Lifestyle Manager / Account Manager
Manpower Professional
Dubai, UAE
Ref: HP647-597
Manpower Professional

The Role


The Role


On behalf of our client, a lifestyle management group, we are urgently looking for an Arabic Speaking Lifestyle Manager / Account Manager to join their international customer service team in Dubai.

This position is responsible for responding and resolving VIP clients' enquiries and variety of requests online. These requests are predominantly leisure-related. The Lifestyle Manager will then be involved in researching and arranging for travel bookings, restaurant bookings, club bookings, health and beauty requests, gift ideas, sports, theater tickets. He/she will also be responsible for handling all “international requests” – incoming requests and enquiries from our clients 60 other offices worldwide relating specifically to UAE region. Thus, a good knowledge in Dubai is essential.

The position is phone and email intensive and extensive, but it also requires occasional meetings with clients.

The role requires:
• A broad skill set from creative problem solving
• Outstanding organization and efficiency
• The ability to work as a team
• The ability to remain calm under pressure
• The ability to prioritize in order to meet deadlines
• Demonstration of responsibility and maturity
• Ownership for the work completed

Requirements


Requirements


The ideal candidate must:
• Exhibit excellent client empathy
• Be proficient at written & oral communication – and possess an excellent telephone manner
• Know the client base and anticipate their needs
• Be extremely proactive
• Have great attention to detail
• Be creative
• Use own initiative - essential in delivering quality service
• Have a good attitude
• Be reliable - excellent time keeping is crucial to this role
• Effectively manage requests from initiation to completion – project management is key

Contractual hours are from 2:00pm to 23:00pm Tuesday to Saturday. However, often it may be the case that in order to fulfill the duties of the role different or additional hours may be necessary.

About the Company


About the Company


Manpower Professional, a division of Manpower Inc., offers comprehensive, expert recruitment services backed by award winning training, assessment and selection and outsourcing. Our extensive resources, world-class client list, and reputation attract a diverse group of talented candidates, with every level of education, skills and experience. Manpower Professional helps find and retain top people in IT, accounting, banking, finance, engineering, Sales and marketing.

This Position is closed or expired