Local Account Manager/Key Account Manager/Business Development/Sales

Job description / Role

To develop existing business and bring new business opportunities.

•Strengthen relationships with customers at all levels beyond main point of contact.
•Understand customers’ business and strategy and our role with the customer.
•Ensure customer satisfaction and follow up.
•Communicate service issues to Department Managers/Supervisors
•Manage client profiles
•Management of Business Reviews
•Continually seek improvement in procedures and services to create more efficient and cost effective operations.
•Assume lead responsibility for the efficient delivery of our services, spearhead problem resolution for issues.
•Meet with the local customers to maintain customer information and satisfaction.
•Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business!

Requirements

•Graduate degree or equivalent business qualifications.
•Minimum two years freight forwarding industry experience.
•Ability to create/write customer requirements clearly for use by other Expeditor employees.
•Knowledge of PC skills including Microsoft Word. Excel & PowerPoint
•Demonstrated customer service skills and proven interpersonal skills.

About the Company

Expeditors is much more than getting a piece of freight from one point to another. The Council of Logistics Management defines logistics as that part of the supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point of origin to the point of consumption in order to meet customers' requirements.

Our job is to make sure that from raw material to finished goods sitting on the retail shelf, we provide the critical services and information necessary to give our clients a competitive advantage in the management of their supply chains.