Logistics Coordinator

Job description / Role

1. Performs Customer Services
• A Logistics Coordinator must be able to communicate effectively since the job primarily involves liaising with clients, couriers and other operational departments.
• You must be able to organize personnel, and assist with training as required, whilst also organizing budgets and courier expenses.
• A Logistics Coordinator must ensure that quality assurance checks are completed and maintained.
• Logistics Coordinator liaise with the GSC department and supports in solving the problems relating to incorrect delivery address, telephone nos.
• A Logistics Coordinator is especially responsible for monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.
• Logistics Coordinator would be required to attend all phone calls and consolidate the reports required for the logistics assistant/officers required for order processing in timely manner.

2. Other Ad hoc duties which may be assigned
• A Logistics Coordinator must have a high level of education and experience within an office environment, international shipping and stock management.
• A Logistics Coordinator must be organized and logical, willing to adapt quickly to changing policies and procedures.
• The Logistics Coordinator must be able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions.
• You must be able to efficiently solve problems relating to sales, finance and transportation of goods in locations both national and overseas.
• You must be able to operate Microsoft Office and be familiar with any other software pertinent to your industry.

Requirements

- Bachelor’s Degree
- Minimum 2 years Customer experience, work in Call Centre or Direct selling/MLM companies is preferable
- Having strong communication skill
- 4-5 years’ experience in logistics
- Multilingual (English & Arabic)
- Willing to work shifting

About the Company

EMDAD LLC, the flagship company, has been active for over three decades in supporting the energy sector with cutting edge technologies from world-leading solution providers, integrating divergent divisions that match the technical/engineering organization and conversant with the procurement and contracting practices of their major customers in the UAE and the region. Its commitment to qualitative excellence is amply reflected in the proud accomplishments, as one of the early companies to be ISO 9000, ISO 14000, OSHAS 18000 accredited, and winner of the Sheikh Khalifa Excellence Award 2000 in the very first year of its inception. With strong stakeholder base, invaluable experience in the market, excellent relationship with principals and clients alike and a highly professional workforce, EMDAD is realigning its focus in tune with the nation's new perspective. Enabling the country as well as the region in its own way to enter the fast track to industrial self-reliance and development. Envisioning a future rich with daunting challenges and, at the same time, rewarding opportunities.