Logistics Operations Coordinator

Move One

Iraq

Ref: MP995-105

Job description / Role

Employment: Full Time

Logistics Operations Coordinator (Erbil & Bahgdad, Iraq)

POSITION PURPOSE:
Coordinate local logistics operations effectively to provide quality service and customer satisfaction in accordance with company standard operating procedures

SUBORDINATES:
Truck Drivers, Customs Brokers, Escorts

RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:
- Coordinate local logistics operational requirements between Moveone Offices, vendors and clients
- Keeping the customer and Moveone support team constantly updated during all stages of the services delivered
- Work with internal staff to ensure a professional and efficient delivery of each service
- Order services as required from third party suppliers / vendors in relation to customer’s requirements while ensuring that all requested services have been properly quoted and approved prior to proceeding with coordination of each service.
- Suggest operation changes for better efficiency and quality services and if approved by supervisor, implement these changes in operations practices.
- Respond to questions, Troubleshoot problems arising with services delivered and provide solutions or work-arounds best suited on a case by case basis
- Maintain regular contact with multiple vendors to ensure prices remain competitive and that services they provided are up to MoveOne and its clients’ standards
- Must remain up to date on general processes and requirements for KRG imports, exports, customs brokerage, domestic services requirements in order to ensure quality services to each customer
- Adhere to local and externally relevant health and safety laws and policies.
- Regular reporting to supervisors as required.
- Other duties as reasonably assigned.

WORK REQUIREMENTS:
- Work effectively as a team contributor on all assignments.
- Ability to effectively communicate with others
- Interact professionally with other employees, customers and suppliers.
- Perform quality work within deadlines with or without direct supervision.
- Work effectively and well under pressure
- Flexible working hours
- Awareness and acceptance of cultural differences
- Valid local drivers license

Requirements

QUALIFICATIONS:
- Bachelor’s Degree preferred; or equivalent combination of work experience
- Minimum 2 years Operation Coordination Experience in a Logistics environment
- High Level of English & Kurdish communication skills – Arabic speaker an advantage
- Proficiency in MS Office applications and familiarity with web-based applications
- Logistics Experience with Oil & Gas and/or State Department sectors an advantage.

About the Company

For over 25 years, Move One has provided seamless international logistics, relocations, moving, and pet transportation services across the globe. A leader in emerging and frontier markets, we understands our customer requirements and difficulties they face operating in challenging environments.

Move One has provided project logistics in support for military, humanitarian organizations, and the energy sector throughout the developing world. With operations in Eastern Europe, the Balkans, Central Asia, the Middle East, and most recently the African region. Move One has the necessary experience, local knowledge, and resources to execute on any logistic project.

Move One

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