Luxury Retail Sales Assistant

UAE

Ref: HP647-1093

Job description / Role

Employment: Full Time

Luxury Retail Sales Assistant - Dubai and Abu Dhabi

On behalf of our client, a high-end brand in luxury retail, we are looking for results and customer focused Senior and Junior Sales Professionals to be based in Dubai or Abu Dhabi. Reporting to the Store Manager, responsibilities include but not limited to:

- Consistently achieve / exceed / increase year-over-year individual sales plan objectives and KPI
- Contribute to store overall sales plan
- Reach regularly target for sales (product > 100 000 USD)
- Demonstrate sales excellence on consistent basis
- Develop, enhance and implement a culture of service excellence
- Consistently exhibit through graceful interactions and graceful attention a culture of service excellence to customers
- Contribute to build the image and awareness of the brand.
- Act as a champion and an advocate through partnering with management and colleagues - the service excellence experience for customers
- Appropriately and positively demonstrate the skills and activities necessary to gracefully work through all customer interactions including but not limited to: general product inquiry, processing of returns and sales- that result in enhancing and confirming a culture of service excellence for customers that enter the stores;
- Provide superior customer service for all post sales service.
- Robust and consistent use of the POS system to support the development of existing and prospective clients - Effective use of available resources to enhance and develop existing and prospective clients.
- Act as a sales mentor to peers regularly sharing knowledge towards successful sales achievement;
- Champion the skills and knowledge acquired through training and experience among peers and new employees;
- Partner with management and coach on the assimilation/on-board process for newly hired sales staff

Requirements

Required Qualifications/Primary Job Requirements:

- At least High School level
- 2-3 years of proven track record in achieving sales results in retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc). - Demonstrated exceptional levels of sales performance to maintain the status of senior sales.
- Willingness to work non-traditional business hours including nights, weekends and holidays.
- Strong communication skills, customer service skills and the ability to prioritize while handling multiple
tasks is required. - Ability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment.
- Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail is preferred.

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: