MNP Customer Operations Expert

Networkers International
Tanzania

Ref: HP977-1063
Networkers International

The Role


The Role


MNP Customer Operations Expert - Immediate

One of my prestigious client looking for Mobile Number Portability (MNP) Customer Operations Expert. Professional should be good experience with MNP Customer Services Operations and Retails Management.

It is 12 Months Extendable Contract at Tanzania with Tax Free Salary + Accommodation + Visa + flight Tickets + Local Travel.

Requirements


Requirements


Candidate must have 10-15years of over all experience and Well Verse with Customer Service Operations. Good understanding of Retail market in regards to Mobile Number Portability Scenario.

1. Experience with MNP customer operations background in retail (face2face), call center and back office environments.
2. The candidate will be responsible to manage the MNP operations to "retain" customers on client network whilst acquiring customers from competitors by means of market leading customer service experience especially at retail touch points.
3. The candidate must be able to manage 150+ retail team.

About the Company


About the Company


Networkers International now fully own SNS Consultancy FZ LLC, so will now be trading as such and is now fully integrated into the 11 country global footprint of Networkers International Plc.

Within the Middle East we continue to offer our clients and candidates extremely high levels of service across the IT, Telecommunications, Engineering, Construction, Energy and Homeland Security sectors, each covered by teams that specialise in their given area.
This Position is closed or expired