Make-up Artist – M.A.C

Alshaya
UAE

Ref: GP435-2017
Alshaya

The Role


The Role


MAC (Make-up Art Cosmetics), the leading brand of professional cosmetics, was created in Toronto in 1985 and is now part of the Estee Lauder Companies, Inc. The company's reputation has grown through the tradition of word-of-mouth endorsement from makeup artists, models, photographers, and journalists around the world. People of all ages and cultures easily identify with MAC: the love of beauty, the art of decoration and self-expression, the realization of the individual and the whole-hearted passion for the craft of make-up. This is because the MAC culture manifests itself in a variety of ways: in the artistic vision of its highly skilled artists, the members of the MAC pro team; in the professional quality and brilliant shades and textures of the products; the looks MAC creates for the international runways; and in MAC stores and products, everyday MAC has expanded from its beginnings to capture trendsetter's attention with over 400 locations in over 50 countries around the world.

The Role:
Customer Service, strong knowledge of product, product demonstration of cosmetics and skincare, ability to pinpoint, understand, and properly recommend products that will best suit customers needs and problems, upkeep of the retail and demonstration areas, maintaining personal appearance in a professional yet fashion forward style, strong knowledge and understanding of M-A-C's beliefs and standards, ability to easily match skin-tones and what will make the customer look and feel their best, maintain sales goals without making the customer feel obligated or pressured, merchandising, demos/events/appointments/walk-up makeovers, ability to make customer feel like a friend rather than a customer, strong ability to multi-task in a fast paced environment.

Responsibilities:
* Demonstrate comprehensive product knowledge.
* Advise customers on the latest make-up trends.
* Maximize every sales opportunity by providing excellent customer service.
* Maintain overall brand image through product and store presentation.
* Carry out professional make-up demonstrations on customers
* Drive highest possible standards of in-store visual impact

Requirements


Requirements


* Previous experience in working within a multi cultural and diverse store environment.
* A Make-up Diploma is an advantage
* An ability to demonstrate excellent make-up selling skills.
* Good knowledge of professional make-up applications.
* Excellent people skills coupled with creativity, energy & enthusiasm.
* English is a MUST, Arabic an advantage.

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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