Managed Services NOC Manager
Huawei
Manama, Bahrain
Ref: KP824-157
Huawei

The Role


The Role


1. E2E manage the network Operation center, including SLA / KPI fulfillment and project issues
2. Work Process design and deployment; design NOC staff improvement plan to build a strong NOC team to guarantee NOC operations
3. Manage the communication with client and other organisations; enhance the internal communications of managed Services
4. Forecast resource requirement for NOC HR management
5. Identify improvement needs

Requirements


Requirements


1. Degree in telecommunications preferably
2. At least 8 years related telecom experience with management of NOC operations under managed Services environment
3. Understanding and experience with SLA / KPI fulfillment
4. Strong Experience with multi vendor OSS platform and tools
5. Extensive process knowledge of eTOM / ITIL etc
6. Excellent people and communication skills

About the Company


About the Company


Huawei is a leading telecom solutions provider, owned entirely by its employees. Through continuous customer-centric innovation, we have established end-to-end advantages in telecom network infrastructure, application & software, devices and professional services. With comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age. Our products and solutions have been deployed in over 100 countries and have served 45 of the world's top 50 telecom operators, as well as one third of the world's population.

Huawei' s vision is to enrich people's lives through communication. By leveraging our experience and expertise in telecom sector, we help bridge the digital divide and give people the opportunity to join the information age, regardless of their geographic origin. In order to tackle increasing climate challenges, Huawei has deployed a wide range of green solutions that enable customers to reduce power consumption and carbon emissions, contributing to the sustainable development of the social economy and the environment.

This Position is closed or expired