| Manager – Customer Communication | |
| Saudi British Bank (SABB) Riyadh, Saudi Arabia Ref: GP150-40 |
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The RoleThe Role•Plan, drive and deliver on BTL communication calendar using all mediums i.e. Statement Messages, Statement Inserts, SMS, SABB Web, SABB Direct, Direct Banking and Branches. •Liaison with product management, marketing services, x-functional departments, strategic alliance partners and vendors for seamless delivery on communication and offers. •Enhance effectiveness of marketing activities from each BTL channel. •Create loyalty and generate incremental spend. •Help reduce attrition by engaging customers with their respective life cycle. |
RequirementsRequirements•Graduate. •Previous experience in Cards business or marketing service for a minimum of 3 years. •Customer Oriented attitude. •Self drive and good team player. Skills •Computer Skills (Office: PPT, EXCEL, Word…). •Negotiation skills. •Inter-personal Skills. •Public Relations Skills. |
About the CompanyAbout the CompanyThe Saudi British Bank (SABB) is one of the leading banks in the Kingdom of Saudi Arabia, and is an associated company of the HSBC Group, one of the worlds largest banking and financial services organisations, with over 9,800 offices in 77 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. SABB is a Saudi Joint Stock Company and operates as a commercial bank through a network of 73 branches including 13 exclusive ladies' sections/ branches. The bank has over 2000 employees and is a leader in offering its customers a full range of banking services. Our Mission is a total commitment to put our customers first" |
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