Manager Express Products

Job description / Role

Manager Express Products - Qatar Airways - Doha

As Manager Express Product, in line with the overall commercial products strategy, you will manage, develop and implement the Qatar Airways Express product. You will be responsible for the full product commercial development and growth, network commercial departments, Ground Handling Agent network capability verification, performance and delivery audits.

By creating SOPs, you will ensure hub and network Express operations are established and are compliant with product processes through the use of CAPA and continuous improvement methods. You will also implement and manage SLAs ensuring performance consistency.

Commercially, you will develop product awareness through sales and marketing tools, develop the strategic direction for product and sales, and create sales channels for the Express product by utilising the regional sales offices, and set pricing in coordination with sales and revenue management to achieve optimal yields.

Requirements

A minimum University Degree or equivalent, with at least 8 years of Cargo Operations experience, mostly within the Express product space is required at Managing Director, Commercial Director or Operations Director level.

You must be an exceptional communicator with a very strong command of the English language, a strong motivator and leader with the ability to strategically discuss and implement operations plans. You will also have a background in Cargo Airline/Airfreight industry or Ground Handling/Freight forwarding.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.