Manager – Facility Management & Client Engagement
A Leading Holding Company in UAE
Dubai, UAE
Ref: HP695-91
A Leading Holding Company in UAE

The Role


The Role


Objective

To ensure enhancement of facility management standards using standardized procedures, practices and training. Improve internal client engagement and Reduce the operational risk to the business units.

Has to work closely with other departments like Security, Procurement, Finance, IT, etc. Solely responsible for roll out of Helpdesk & Staff transport requirements.

Requirements


Requirements


Key Responsibilities

Will manage the day-to-day property and facility management functions for the corporate office

Assist in the Development of performance management system based on process and excellence related and non-financial KPIs for FAS vendors

Pro-actively develop and manage business units relationships ensuring that the expected service levels are achieved through the Helpdesk

Ensure that appropriate process and systems controls are in place and maintained to guarantee the integrity of all transactions

Liaise with the procurement & other teams
Any other FAS related business excellence & continuous improvement projects

Be responsible for the upkeep of the FAS web-portal and implementation of satisfaction survey findings

Minimum Experience

8 Years experience with last 4 years in Facility Management, with firms such as MNCs, financial institutions, BPOs, software firms ideally in the UAE

About the Company


About the Company


A leading holding company in UAE.