Manager Groups Optimisation

Job description / Role

Manager Groups Optimisation - Qatar Airways - Doha

The Manager Groups Optimisation is responsible for leading and implementing revenue optimisation group policies and strategies to maximise revenue whilst limiting risk to seat inventory. This role is responsible for achieving defined revenue optimisation KPI's for the groups unit.

Specific responsibilities of the role include:
- Ensures all data reporting is in place to analyse group travel inventory requests and group revenue performance in accordance with budgets, SLA's and targets.
- Ensures appropriate inventory controls and contractual conditions are in place to protect QR inventory and drive unit revenue growth, year on year with a special focus on revenue displacement analysis.
- Directs and implements suitable strategies for group revenue management.
- Leads a team to direct and manage inventory strategies for large group traffic flow movements.
- Works collaboratively to establish revenue expectations, priorities and monitors performance for QR group business.
- Project management of a cross functional initiative aimed at restructuring and improving the overall system and group experience for QR customers.
- Makes decision on group appeals and requests for changes outside of normal policy and procedure.
- Leads and manages projects and the team to improve automation and efficiency of the group evaluation process, reports and systems
- Ensure the system, team and RM is using proper parameters settings in the system to maximize unit revenues and improving auto-acceptance rates.
- Improves and measures group materialisation forecast by focusing on the quality group traffic and coordination with the sales organisation

Requirements

You must have a Bachelor's degree or equivalent with minimum of 7 years of job-related experience. You must have good knowledge and background of Groups Management Systems. You must have good understanding of the core concepts driving the airline economics and industry business rationale.

You must have good working knowledge of Amadeus and Revenue Management reports and tools. You must be able to translate detailed data into clear concise findings.

We are looking for proactive, dynamic and passionate individuals with excellent commercial, analytical and communication skills that are focused on results and works well under pressure. You must have ability to take ownership, responsibility and accountability on the assigned target or areas. You must be able to partner with team members to create and monitor action plans. Ability to work in a fast paced team environment with minimal supervision is essential. You must be able to communicate effectively with all levels of management.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.