Manager Medical Services
King Abdullah University of Science and Technology (KAUST)
The Manager of Medical Services is responsible for overseeing the operation of KAUST medical services to achieve excellent customer service, quality, cost, and delivery of services.
Work with Service Provider to ensure quality patient care and adequate range of services that support the health care needs of the KAUST community.
Establishes strategic relationships with other medical service providers to ensure adequate coverage for medical situations outside of the capabilities of the primary Service Provider.
Assists in the development and implementation of goals, objectives, KPIs, for measuring
Develops communications to inform faculty, students, staff and the community about the health care programs and services medical, dental, mental health, disease and injury prevention education, outreach available to them.
Ensures that appropriate strategies are in place to handle medical emergencies.
Investigates patient concerns and works with the Service Providers to implement appropriate courses of action.
Serves as a highly visible campus resource and liaison on matters of personal and occupational health, preventive care and education.
Conducts regular assessments of community health care needs and undertakes corrective and improvement measures.
Ensure that confidentiality of medical record and practice across the medical services staff and Service Provider.
Develop, maintain and ensure medical policy and process in place.
To optimize medical cost and maintain it within budget allocated.
Increase customer satisfaction.
Provides guidance on medical issues related to hiring new employees and acceptance of new students.
Ensures a high-quality, responsive and administratively efficient level of customer-oriented service delivery.
Familiar with medical contracting and health insurance.
Non-Technical Skills or Attributes
Advance Cultural Sensitivity
Advance Effective Communication
Advance Integrated Thinking and Delivery
Advance Accountability and ownership
Masters Degree in Hospital Management or equivalent.
Least 10 years experience in managing a health care organization.
About the Company
About the Company
King Abdullah University of Science and Technology (KAUST) is a brand new institution thats set to inspire the next era of global scientific achievement. Opening in September 2009 were recruiting many exciting roles. One could be yours.