Manager - Process & Governance - CMU

Job description / Role

Job Description

The purpose of this role is to:
1. Ensure proper functioning of day-to-day Credit/ Business client monitoring controls as well as timely identification and resolution of deficiencies in processes and emerging risks.
2. Ensure risk framework executed within Operational Risk guidelines. Timely escalation process, risks identified is highlighted in operational risk forums through the chain. Risk escalation to follow based on risk assessment & residual risk.
3. Ensure satisfactory Audit outcomes

Key Roles & Responsibilities

Credit/ Business Monitoring

* Excess management & follow-up for tracking closure of excess granted to the customers (approved & unapproved cases).
* Past dues / Overdue report/LBD Past Due Monitoring (Cheque Discounting), Following up with CC RM for clearance overdue items.
* FX Past Due / Failed Trades/MTM (Mark to Market) monitoring & follow-up with CC RM and TSM for closure based on in-country process & group guidelines. Any deviation to the process needs to be escalated. Also responsible for fortnight MTM Call/Meeting.
* Compliance of Credit Policy i.e. follow-up Problem A/c Management.
* Managing overdue BCA / CCRT (Credit Approval & Monitoring) & follow-up for tracking.
* eCDD (Customer Due Diligence) follow-up & tracking closure.
* Suspicious Account/ Transaction reporting & tracking open cases for effective resolution.
* Managing pending Trade Offerings, Outstanding - follow up with RMs to release the pending offerings and follow escalation matrix. Also conduct Monthly Health check for Trade released offerings.
* Proactively monitor the risk profile and quality of the portfolio. This includes:
a. Internal & External Audit
b. Anti-money laundering (AML).
c. Compliance requirements with high attention on Reputation risk, Alertness to AML and sanctions procedures and Strict prohibited from miss-selling activities.
d. Ensure Credit Risk training for new joiners as well as existing staff.
e. Demonstrate effective Health and safety management

* Business Support

a. Liaise with CRC/Credit to resolve any operational/system Issues/Process.
b. Monitor trade profile is in terms of revenue and balance.
c. Support Finance and Credit on Trade and RCMS for balance, product, GL and systems.
d. Ensure smooth migration/on boarding for any new changes in process and Trade systems.
e. Conduct investigation to rectify errors or to establish/clarify facts of TP.
f. Ensure smooth process flow on Filenet for TP profile creation.
* Develop MIS covering excesses, trade limits and outstanding in CC portfolio. Obtain system amendments to facilitate reporting systems and MIS that is both comprehensive and timely.

Requirements

Qualifications & Skills

1. Degree holder, minimum 7 years of Banking experience, in products or sales or processes.

2. Leadership
* Leadership initiative and assertiveness
* Self-motivated and motivating
* Work well under pressure

3. Proficiencies and Knowledge:
* Commercial Clients / SME product knowledge
* Effective ability to monitor day-to-day escalation process & track closure.
* Good communication skills and ability to conduct meeting.
* Ability to socialise exceptions on month on month basis.
* Analytical skills.
* Understanding of Operational risks is an added advantage.

4.Skills
* Interpersonal and influencing
* Coordination and execution
* Collaboration and team work
* Communication and listening
* Negotiation and engagement

How To Apply

Please apply online. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 11/09/2014.. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.