Manager - Quality Assurance Testing

Job description / Role

JOB PURPOSE:
- To manage all quality checks on system enhancements and new system implementations end to end starting with comprehensive test planning till end user sign-off.
- Manage a team of testers who performs end to end qulaity Testing and ensure production releaseses pass the quality checks before handing over to end users for testing and production release.
- To ensure adherence to UAT Governance and methodolgy. To create a knowledge pool of all ADCB systems and a Test Case data base.
- To engage business users to create relevant business scenarios for the testings and build comprehensive test scripts and ensure execution of the same.
- To provide adequate support to business users for all UATs.

TASKS AND RESPONSIBILITIES

1. Management Tasks:
- Manage a team of testers who are performing quality checks on system enhancements and new system implementations.
- Structure and manage the system enhancements and new system implementation quality checks requests of all business units of the Bank.
- To initiate, participate and contribute to on-going discussions for all UAT Planning.
- Communicate status to respective business and IT stakeholders for their respective areas on quality checks conducted.
- Ensure all test engineers are trained on all ADCB systems.

2. UAT and Quality Assurance:
- Ensure quality checks are conducted for all system enhancements, projects, production issues and product / parameter set-ups.
- Ensure building quality test cases which covers both positive and negative testing.
- Ensure execution of all test cases and documentation of test results.
- Ensure efficient defect tracking and maintaining all defect tracking logs.
- Ensure quality delivery of enhancements prior to handing over to business for end user testing.
- Communicate to business/Internal IT teams status on quality checks respective to their areas.
- Work closely with all business groups and ensure business support for all UATs.

3. Training:
- Train and educate business users to build business scenarios, conduct UAT, and defect logging.
- Ensure testing team acquires comprehensive knowledge on all ADCB systems
- Build a test case data base which can be re-used and referred to at any given time and a team which has knowledge on all ADCB systems.

Requirements

Minimum Education Level:
- University Degree / Diploma preferably in Computing / Engineering/ Banking / Commerce.

Professional Qualification:
- Ideally qualified in ITIL and in a project management methodology.

Experience:
- At least 8-10 years background software quality assurance function.
- Preferable 5-7 years experience in IT Project Management/Quality
- Preferable 5-7 years experience in banking / financial institute
- Full understanding and experience in business functions and capable in identifying business processes and scenarios.
- Experience in managing a test engineers for system enhancements and projects
- A very good knowledge of written and spoken English is required.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.