Marketing Manager – Luxury

Job description / Role

Our client is a leading player in the Telecom's industry and one of the largest in the region

This role reports to the Marketing Director and the core purpose is to understand the High Value segment needs and have clear insights for each of the customer groups – regularly connected to the segment needs, life style and aspirations. Launch to market world-class propositions required to deliver on the segment insights. Determine the best ways to bring the high value propositions to life. Develop relationships with VIP service providers and other 3rd parties to continuously incorporate within proposition. Develop an end-to-end marketing plan for the high value segment and lead the communication of this across the business. Work closely with Sales team to develop and launch targeted activities for HVC on a regional level. Lead the business to develop and maintain a world class customer experience for the HVC segment customers. Influence and inspire others in the organisation to deliver against the segment plan. Ensure Brand measures, delight measures and NPS are understood and action is being taken to drive in the right direction. Deliver the customer figures, revenue, contribution margin and NPS result for the segments and propositions

Requirements

University Degree with an MBA preferred
A senior marketer with experience in bringing to life major commercial campaigns (6+ years marketing experience)
Proven track record of success in selling and marketing very high end products and services in Telecom, Luxury Retail OR High end FMCG industry
Strong understanding for brand, positioning campaigns and communication channels
Results driven, highly analytical and strong attention to detail
Strong client and stakeholder management experience
An understanding for marketing to customer groups and building marketing plans based on specific customer groups
Strong experience in influencing cross functionally against the delivery of a marketing plan
Strong communication skills
Ability to work with different groups and levels
Enthusiastic and flexible working attitude
Excellent communication skills
Innovative/ creative thinker
Self-motivated, ability to work under pressure and on own initiative
Adaptability and Flexibility in Changes
Excellent communication skills in English. With Arabic preferred

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.