Master Technician - FAMCO

Al Futtaim Group

Bahrain

Ref: HP698-9670

Job description / Role

Employment: Full Time

FAMCO (Al-Futtaim Auto & Machinery Company) offers a wide variety of products and services to a diverse range of industries and commercial businesses covering the transportation, construction, oil and gas, manufacturing, warehousing and marine sectors.

The company is well known and highly respected throughout the UAE for the supply and service of heavy vehicles and machinery including trucks, buses, construction machinery, marine engines, air compressors, diesel generators and material handling equipment.

With bases in KSA, Bahrain and UAE (Dubai, Abu Dhabi, Al Ain and Ras Al Khaimah), the company is the sole UAE distributor for trucks, buses and construction equipment. FAMCO is also the exclusive distributor for internationally renowned industry heavyweights: Yanmar, Ingersoll Rand, Himoinsa, Merlo and Linde.

With excellent service and parts back-up, and providing an exceptionally high standard of product support services through skilled and dedicated teams across all of its operations, FAMCO regularly receives performance awards from its major principals, competing on a global scale with other distributors.

Operating through five separate trading divisions, FAMCO also enjoys an excellent reputation for its turnkey industrial storage and handling solutions, including the design and installation of Dexion shelving and racking systems. It also provides innovative office designs including the supply of furniture and space saving mobile shelving systems.

The company also distributes Ingersoll Rand pneumatic tools for industrial and automotive applications, together with Proto industrial hand tools and Fenner transmission products.

FAMCO is committed to providing outstanding second-to-none service levels to its customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 (Quality Standard) and ISO 14001:2004 (Environment Standard) certified company.

Job Title: Master Technician
Reports to: Aftersales Supervisor
Direct Reports: N/A
Department: Famco - Bahrain
Location: Bahrain

Job purpose:
We are currently looking for experience Master Technician for Servicing and repairing Construction Equipment.

Description
* Day to day Service & Maintenance activities of Construction equipment's inside the branch workshop and the field.
* Correctly diagnose and repair faults on Construction Equipment
* Timely and accurate machine fault diagnosis and high level of ‘first-time fix'.
* Work closely with the Supervisor  to ensure that jobs are completed within stipulated manufacturers or local standard times
* Responsible for the highest levels of work quality and customer satisfaction.
* Able to write Clear Field Service Reports after completion of each job and obtain customer approval/payment.
* Recommend preventive maintenance and repair solutions to maximize machine uptime and reduce risk of breakdown.
* Ability to conduct duties in a workshop environment or independently travel to worksites in various locations.
* Awareness of Health & Safety and environmental impact of tasks performed, including adherence to all necessary safe working practices and guidelines.
* Should be able to understand and interpret maintenance and repair manuals, schematic drawings, electrical circuits etc.
* To act as a mentor & provide guidance to the new technicians wherever applicable.
* Participate with enthusiasm and attain proficiency in CE CBT portal COMPASS

Job Context:
* Achieving the service revenue
* Maintaining the Brand image by offering quick and best service support.
* Maintaining the best and quality services to all customers in the most cost effective manner retain sustaining CSI.

Requirements

Minimum Qualifications and Knowledge:
* Diploma or equivalent Technical qualification
* Minimum Experience:
* 6 to 8 years of experience in plant equipment workshop with minimum 4 years of experience in Construction equipment

Job-Specific Skills:
* Sound technical knowledge in Construction equipment's repairs and maintenance.
* Knowledge in handling tech tool, reading Matrices
* GCC Driving Licence

Behavioural Competencies:
* Good team player, Self-motivated and Customer focused nature.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month