Medical Delegate

Job description / Role

The Medical Delegate is responsible for the ethical detailing of Nestl Infant Nutrition products in his / her territory by clearly communicating to medical / paramedical contacts accurate information about these products, their features and benefits and their appropriate use in compliance with the WHO Code / Nestl Instructions and National Codes.

Responsibilities:
- The Medical Delegate must be a reliable source of information on infant nutrition and infant feeding practices for his / her contacts in areas that interest or affect them in their regular practice. Any questions / problems not handled by the Medical Delegate should be reported to the Field Supervisor Nutrition.
- The Medical Delegate should adhere strictly to the WHO Code / Nestl instructions and / or national code as well as local regulations in this regard. No violations will be tolerated and complaints received will be investigated leading to appropriate action.
- The Medical Delegate should follow cycle detailing guidelines ensuring that scientific factual information reach the contacts and communication objectives achieved.
- The Medical Delegate should also provide feedback to the Field Supervisor on his medical visits and acceptance of the communication by his contacts.
- The Medical Delegate should actively participate in company organized training courses, seminars, etc.
- The Medical Delegate should organize medical / scientific group meetings and presentations to his contacts to enhance their knowledge on Infant Nutrition.
- The Medical Delegate should be fully knowledgeable on the WHO Code Management System Policies and Procedures and his practices should be fully compliant with these Policies and Procedures.
- The Medical Delegate should maitain an up to date contacts census and master list of all contacts in his / her territory.
- The Medical Delegate should classify all contacts according to criteria as set by Field Supervisor / Field Operations Manager.
- The Medical Delegate should plan his medical visits enabling maximum efficiency and coverage.
- The Medical Delegate should maintain and update all information on his contacts either manually or electronically through his / her PDAs.
- The Medical Delegate should achieve targeted call frequency and territory coverage.
- The Medical Delegate should seek out new contacts in his area of coverage.
- The Medical Delegate should keep the Field Supervisor informed about changes that take place in his / her territory.
- The Medical Delegate should monitor and report to the Field Supervisor activities of our competitors including new competitor products, competitor price changes, etc.
- The Medical Delegate should be aware of competitor strategies / communication.
- The Medical Delegate should file all territorial records and correspondence in an organized matter.
- The Medical Delegate should send to the Field Supervisor an accurate inventory of all detailing materials availabe as well as all professional items on a quarterly basis.
- The Medical Delegate should ensure that he / she has adequate stock of detailing material needed as per cycle plan.
- The Medical Delegate should keep company properties in good working order / condition.
- The Medical Delegate should ensure that his / her car is kept clean at all times, maitained and repaired if necessary.
- The Medical Delegate should maintain a good working relationship with other personnel in the company and in the field (sales counterparts) and show a positive attitude towards the job, work, company colleagues, contacts, supervisors, subordinates, etc.
- The Medical Delegate is expected to take a personal interest in further self development which besides work related topics should include sports, hobbies and community / social activities.
- The Medical Delegate is expected to show initiative / enthusiasm in his / her work.
- The Medical Delegate is expected to show perseverance and drive in his / her work.

Requirements

- Bachelor of Pharmaceutical Science / Medicine / Nutrition / Biology
- 2 years minimum experience or fresh graduates

Current Location: Kuwait

About the Company

Nestle with headquarters in Vevey, Switzerland was founded in 1866 by Henri Nestle and is today the world's biggest food and beverage company. Sales for 2006 were CHF 98.5 bn, with a net profit of CHF 9 bn. We employ around 265,000 people and have factories or operations in almost every country in the world.

The Company's strategy is guided by several fundamental principles. Nestle's existing products grow through innovation and renovation while maintaining a balance in geographic activities and product lines. Long-term potential is never sacrificed for short-term performance. The Company's priority is to bring the best and most relevant products to people, wherever they are, whatever their needs, throughout their lives.