| Membership Benefits Officer | |
| Qatar Airways Doha, Qatar Ref: GP388-174 |
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The RoleThe RoleJOB PURPOSE: To create, monitor, benchmark and cost new product and benefit options for Privilege Club, ensuring the programme is positioned as one that is innovative and relevant to our members, generating a superior return on investment for the airline. Identify and implement new membership benefits that will truly differentiate Qatar Airways and Privilege Club as a leader in loyalty marketing, and enable us to achieve our corporate objective of addressing customers needs and wants. JOB ROLE: Manage the member benefits programme for Privilege Club and Qatar Airways Be the subject matter expert on the Privilege Club member benefits programme Supports the development of the loyalty programme strategy for Qatar Airways |
RequirementsRequirementsEducational Qualifications: A Bachelor's degree in Communications, Marketing, Research or a related field is required Experience: - 3-5 years loyalty marketing experience - 3-5 years Customer contact experience - Strong knowledge of Privilege Club Proficient in Office applications; Word, Excel, and Access Excellent communications, organizational and presentation skills required Skills/Expertise: Experience in loyalty programmes and associated membership benefits Ability to effectively interpret data is required Understanding of key trends in loyalty marketing Takes initiative, multi-tasks, and can work independently Strong communication and presentation skills required Multi-lingual a definite advantage |
About the CompanyAbout the CompanyQatar Airways is an airline based in Doha, Qatar. It operates a hub and spoke network based on Doha, linking 70 international destinations. It is among the fastest growing airlines and one of the 5 airlines that have gained the "five star airline" status from Skytrax. Qatar Airways is a member of the Arab Air Carriers Organization. |
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