| Mobile Service Manager – Al-Futtaim Marine | |
| Al Futtaim Group Dubai, UAE Ref: HP698-3923 |
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The RoleThe RoleFAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.Al-Futtaim Marine's Mobile Service Fleet Manager will be responsible for both B2B & B2C communication.The Mobile Fleet Manager will be responsible for the running of the Al-Futtaim Marine Service packages and also be active in securing new business. Provide leadership on day-to-day operations of the service department, while maintaining focus on the company's strategic goals.To be responsible for supervising the maintenance and making sure the Service Fleet is kept in perfect condition. Analyze service statistics to determine business growth potential. Initiate market research studies and analyze their findings in order to improve our approach. Establish a connection with customers, visit as required and provide a point of contact for product support within the organization. Primary responsibilities of the role (but not limited to) * Contribute to the achievement of revenue, unit sales and customer engagement through effective sales process management, increasing customer retention and efficient distribution strategy.* Seek out and targets new customers and new sales opportunities, initiate action plans to approach and secure new business for the Division.* Proactively manage customer requirements for on-time delivery taking into account lead-times, product specification changes and customer demand.* Develop and maintain strong working relationships with key contacts within the Prime & Standby Power sectors* Able to manage every element of the sales process on an individual level including projects* Able to work and operate successfully within a operational management matrix structure while maintaining Franchise and FAMCO distributor standards, utilising existing account management processes and reporting systems* Collaborate closely with the OEM partners and product marketing managers on developing new products and services for our clients and end users. |
RequirementsRequirementsThe selected candidate will have the following skills and qualifications; * A Bachelor's Degree, Post Graduate Diploma or Professional Degree in Marine Engineering (Mechanical) or equivalent* Qualified RYA Power Boat Driver / Day Skipper or Yacht master* STCW95 Marine Qualification * Full Driving License * Experience in Inboard, outboard & Stern Drive Power Units * A Working understanding of Marine Electrical Systems, Marine Air-conditioning Units & Grey & Black Water Systems  * At least 6 year(s) of service experience in the Marine Industry |
About the CompanyAbout the CompanyEstablished in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |
This Position is closed or expired
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