| National Sales Manager Retail Mortgage Business | |
| Al Rajhi Bank Saudi Arabia Ref: GP392-39 |
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The RoleThe Role To build and lead a team of professional Sales Managers/Executives to drive the retail mortgage business of the bank. Achievement orientation would be the key to success. Design market plans and implement with precision to achieve business targets. Identify business opportunities in the market place in terms of products, segments, channels and translate them into profitable business. To be a perfect conduit for market feedback and design projects with internal customers to ensure new processes is part of the system. Drive customer service standards and set a benchmark for the industry. Ensure systems and process are adhered. |
RequirementsRequirementsKey Responsibilities: Recruitment of staff and developing leaders in the team to have system driven teams. Set targets and achieve business volumes as per target channel wise, segment wise, product wise to be conscious in achieving on all parameters of volume/productivity/cost/fee. Monitor leads, approval process and execution of contract on daily basis and provide daily MIS Kindom wide as end of day exercise. Design and execute cross-selling campaigns, account acquisitions and account retention programs. Manage the process of communication and setting targets for product launches for the distribution networks. Key Account Management of the various channels of distribution. Set target for number of preferred relationship with Developers, RE offices, franchisees. Identify alternative channels of distribution traditional and e-channels & others if any and increase the penetration in the market place. Design and Manage Sales promotion program for the sales team and channel partners. Process improvements on continuous basis to improve speed & customer service Evaluate sales and service targets for the distribution networks. Plan training programs for the team. Increase sales staff capability and reduce customer attrition. Customer service Excel as a team in service level guarantees set for the product and raise the bar of customer satisfaction index as per the review period. Ideal Profile: Candidate should be graduate/post-graduate degree from a reputable institution. MBA or Diploma in Management/ Marketing would be an added advantage. 8+ years of experience in FMCG, Insurance, Real Estate or finance or retail banking would be an added advantage. Should have strong decision making process. Ability to analysis systems, procedures and products and suggest improvements. Good interpersonal and both written and verbal communication skills. Lateral thinking. Knowledge of Office Automation tools, e.g. MS Office, etc English language proficiency. Ability to work in a team. Ability to work under pressure and commit to deadlines. |
About the CompanyAbout the CompanyAl Rajhi Bank has a long tradition of serving the people of the Kingdom of Saudi Arabia. The Bank has grown with a strong customer base, and has always focused on fulfilling the needs of the fast developing country. Al Rajhi Bank has participated in the Kingdom's economic development through long-term relationships with its customers by providing excellent banking services at highly competitive prices. For its corporate customers, the bank has established the Corporate Banking Group (CBG) with a special focus on corporate and commercial sectors. For these two sectors, the bank offers a wide range of financial and investments services, which are and have always operated within the framework of Shariah principles. |
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