National Technical Leader – Al Futtaim Motors
Al Futtaim Group
Dubai, UAE
Ref: HP698-4079
Al Futtaim Group

The Role


The Role


Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.We are looking to recruit an experienced Technical Leader to join our National Service Division.In this job you will be expected to visit remote branches every week, to diagnose difficult to solve technical problems or deal with dissatisfied customers. Other responsibilities will include:

* Conduct and conclude productive and effective Early Detection Early Resolution activities with Manufacturer, Branches and Customers.
* Conduct and complete implementation of new projects, product evaluation, Special Service Campaigns and other technical activities with Manufacturer/Branch.
* Arrange and conduct visits and surveys by Manufacturer to ensure principal and distributor objectives are met.
* Building teamwork & Synergy between Technical, Warranty, Training, Kaizen and CR Department function &functionaries by conducting synchronized training & development activities.
* Ensure timely and accurate reporting of technical problems, competitor product information & service activity to the principal to enhance the product quality.
* Implement and Monitor smooth implementation of Fix-It-Right activity.
* Plan and execute Technical seminars periodically to provide Dealer key personnel with Technical & Operational update & a platform for open discussion.

Requirements


Requirements


The ideal candidate will have the following criteria:

*Automotive Technology Diploma.

*5 Years Working Experience in Major Automotive Manufacturer, Distributor or Dealership as General Repair Workshop Foreman or Master Technician with valid UAE/GCC Driving License.

*Mechanical, Electrical and Advance Knowledge in Automotive Electronics.

*Good PC Skill in MS Excel & Power point.

*Analytical, Logical, Teamwork, Good in Written and Spoken English Communication,

*Customer Oriented, Planning and Organizing, Task Oriented.

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

This Position is closed or expired