OSS/BSS Administrator

Job description / Role

- Configure and maintain OSS/BSS applications.
- Ensure availability of OSS/BSS applications for end users.
- Fix software errors to make sure that the OSS/BSS platforms are up and running for end users.
- Ability to create new and customize existing reports using OSS tools
- Liaise with OSS/BSS vendors for advanced software support
- Create application users and define permissions

Requirements

- BSc. degree in a technical field related to Information Technology and Telecommunications.
- Good knowledge about fault management and performance management tools. Preferably, EMC SAS
- Good knowledge about network provisioning tools. Preferably NTG tools
- Good knowledge about CRM and ERP systems. Preferably Oracle CRM and Oracle ERP
- Good knowledge about billing systems.
- Good knowledge about inventory management systems. Preferably, NTG NIC
- Good knowledge about Genesys call center
- PC literate with PowerPoint, Word and Excel
- Fluent English Arabic preferred

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.