Operation Manager - AF Motor HO

Al Futtaim Group

Dubai, UAE

Ref: HP698-9774

Job description / Role

Employment: Full Time

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates and leads the rapid development of automobile business in the UAE,while continuing to contribute to Toyota's worldwide growth.

Today Al- Futtaim Motors is synonymous with Toyota and Lexus,which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota,AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino-Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/Maxxis tyres,GS & Panasonic batteries and many more. To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centre throughout the UAE.

Reports to: Corporate Sales
Direct Reports: Head of Corporate Sales
Department: Fleet - Toyota
Location: Dubai

JOB PURPOSE:
The Operations Manager will be responsible all operations activities related to corporate sales department, leading operational support team including the following:

* Stock controller and stock controller assistant team.
* Sales assistants.
* Delivery coordinators and drivers.

Operational activities:

* Support increasing sales to the top 150 AFM customers with smooth operational delivery of documentation and vehicles.
* Manage corporate stock allocation to optimise customer satisfaction, improve stock management and minimise ageing.
* Manage service notification process within corporate to facilitate a smooth flow of vehicles through PDI whilst optimising customer satisfaction.
* Manage team to ensure direct and in-house deliveries for all corporate customers are timely and achieved at minimum possible cost.
* Manage unit movement from AFL to customers location or corporate yards.
* Stock planning in-line with company and department objectives.
* Working within the corporate management team, the position contributes to the development and implementation of organisational strategies, policies and practices and the leadership of the corporate function.

Responsibilities:
* Improve the operational systems, processes and policies to support the development of AFM specifically support better management reporting, information flow and management, business process and organisational and operational planning.
* Manage and increase the effectiveness and efficiency of Operation Services (stock management and planning and Logistics, communication between support and business functions.
* Leading operations team and coaching team members to develop their personal skills and ensure improved team productivity.
* Managing stock levels for corporate department and monitoring stock movement to reduce aged stock and logistics cost.
* Working with sales team to finalize monthly and weekly forecast.

Description

* Vehicle sales
* Customer's service
* Data capture
* stock allocation

Requirements

Minimum Qualifications and Knowledge:
Graduate level

Minimum Experience:
At least two years in a commercial, business to business sales or major account sales role.

Job-Specific Skills:
Good understanding of the fleet and/or vehicle leasing business in the UAE and good knowledge of (or willingness to quickly learn) about the Toyota product ranges and the benefits of those ranges to corporate customers.

Behavioural Competencies:
Proficiency in English/Arabic (Arabic preferred). Highly numerate, good levels of client empathy, strong negotiator & very persuasive.

You must be honest and responsible with high levels of personal integrity and possess cultural awareness and sensitivity.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Accountant General salaries in UAE

Average monthly compensation
AED 5,500

Breakdown available for industries, cities and years of experience