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Job description / Role
MAC (Make-up Art Cosmetics), the leading brand of professional cosmetics, was created in Toronto in 1985 and is now part of the Estee Lauder Companies, Inc. The company's reputation has grown through the tradition of word-of-mouth endorsement from makeup artists, models, photographers, and journalists around the world. People of all ages and cultures easily identify with MAC: the love of beauty, the art of decoration and self-expression, the realization of the individual and the whole-hearted passion for the craft of make-up. This is because the MAC culture manifests itself in a variety of ways: in the artistic vision of its highly skilled artists, the members of the MAC pro team; in the professional quality and brilliant shades and textures of the products; the looks MAC creates for the international runways; and in MAC stores and products, everyday MAC has expanded from its beginnings to capture trendsetter's attention with over 400 locations in over 50 countries around the world.
The Role:
Responsible for all store, & Employee development, & accountable for visual merchandising in assigned stores. Actively contribute to the development of business initiatives relevant to brand projects.
Responsibilities:
* Lead store and Area teams to achieve their sales & shrinkage targets & control operational costs in order to meet the Business Plan.Â
*Maximize the potential of store and Area management through performance management, coaching, & identifying development opportunities to ensure all stores are staffed correctly including succession planning & ongoing monitoring of manpower planning.
*Champion the brand in stores & create a two way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down.
*Build external networks to understand market trends & competitor activity that once fed back into central teams allows us to maintain a competitive advantage.
*Contribute to all aspects of business development including new store openings & recommendations for closure. Liaise with internal / external parties to facilitate.
*Ensure internal / external customer service is excellent through brand specific & company wide training initiatives.
*Fully utilize company reporting systems to monitor brand performance & implement corrective action when necessary.
Requirements
* English essential Arabic preferred.
* 3 years large store or multi-site experience preferred.
* Computer literate.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.