Operations Manager – Sprinkles Cupcakes

Alshaya

Kuwait

Ref: GP435-3195

Job description / Role

Employment: Full Time

Operations Manager - Sprinkles Cupcakes - Kuwait

Sprinkles opened the 'world's first cupcake bakery' in Beverly Hills, America and it has now come to the Middle East. Sprinkles Cupcakes are made fresh daily, and handcrafted from the finest ingredients, containing no preservatives, trans fats or artificial flavors. All cupcakes are served by friendly and efficient staff within our welcoming stores.

As Operations Manager you will be responsible for achieving all targets set by the business plan as well as store and employee performance management. You will also actively contribute to business development including new store openings and identifying opportunities for staff and business development. In addition to the day-to-day responsibilities you will be expected to build external networks to understand market trends and competitor activity that, once fed back into central teams, allows us to maintain a competitive advantage.

Qualifications & Requirements:

* English language skills are essential

* Arabic skills would be an advantage

* At least 3 years' multi-site experience preferred

* You must be computer literate.

Requirements

Qualifications & Requirements:

* English language skills are essential

* Arabic skills would be an advantage

* At least 3 years' multi-site experience preferred

* You must be computer literate.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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