Operations Manager

Job description / Role

Operations Manager - IKEA - Abu Dhabi

One of the companies bearing Al-Futtaim name is IKEA.
IKEA is the world's largest home furnishingsstore, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA creating a better everyday life for the many isn't only our vision, it's our way of life!We are currently recruiting for an Operations Managers to be based in our Yas Island store.

The successful candidates will be tasked to:
SISAN(store in shape as new)
* Ensuring that the store building and all technical areas of the store are regularly maintained to provide a safe, clean and functional environment:- electricity, phone system, loud speaker system, fire prevention and alarm systems, ventilation, water systems, etc. All technical installations used to transport visitors, customers and goods like elevators, travellators, escalators, etc.
* Cleanliness of stores inside areas and parking and outdoor areas, including the store facade and roof.
* The maintenance costs and service contracts for all store suppliers
* Management of internal suppliers:- cleaning - performance management through audits and kpi's
H&S
* To ensure a safe store for visitors and customers - regular audits and kpis's, regular evacuations and action plans.
* Crisis management routines and actions
Security checks
* Management of internal suppliers:- security - performance management through audits and kpi's
* Training and sec checks to ensure store safety
Store Operations
* To ensure that Duty manager routines and peak day planning is documented, updated and implemented to ensure smooth store operations

Requirements

Minimum Qualifications and Knowledge:University Graduate.
Minimum Experience: 5 to 7 years in operations or facilities management with at least 5 years in a management capacity.
Job-Specific Skills: Strategic Planning and Analytical Skills, Effective Communication, and strong leadership skills. Retail background
Behavioural Competencies: Business Acumen, Problem Solving, Confident, Leadership Skills & Strategic Thinking

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.