Operations Manager

Job description / Role

- Hire, train, develop and supervise management and front line staff to meet company standards and to ensure successful operation of yard
- Meet company goals for revenue generation, profitability and budget standards, employee retention and customer satisfaction
- Manage day-to-day operations of the facility including revenue and budget management, customer service and staff management, dispatch, billing, and title processing functions
- Handle escalated issues as needed
- Provide direction to team regarding duties and goals
- Ensures safe working environment is established and maintained
- Proven track record of hiring, training and managing staff to meet company objectives
- Previous Budget and P&L responsibility
- Track record of meeting company operational standards and revenue goals
- Must be able to multi-task in a fast-paced environment
- 1-3 years of automotive, inventory management or warehouse management experience
- Ability to operate yard equipment required, forklift experience helpful
- Strong leadership experience
- Excellent interpersonal skills
- Excellent written and verbal communication skills
- Great customer relations skills and experience
- Proven leadership and staff development experience and skills
- Possess a valid drivers license
- Excellent organization skills with strong attention to detail and follow-up
- Computer proficiency (Microsoft Office products, databases)
- Track record for meeting goals within established timelines Preferred

Requirements

- Someone who will deliver superior customer service, effective communication, influential and able to interact professionally with all types of customers, vendors and co-workers
- Strong problem solving and excellent conflict management skills
- Someone who will be empowered to make business decisions that greatly affect ones career as well as the bottom line
- Personal responsibility for developing new business and maintaining current relationships
- Someone responsible for understanding cost control, understanding of P&L statements and understanding and what it takes to run a profitable business
- Bi-Lingual Preferred
- Bachelors degree preferred

About the Company

Copart is the leading online re-marketer of vehicles, selling approaching 2 million vehicles per year with more than 160 facilities across the world.

In 2012, Copart branched out its resources to the Middle East; with the first headquarters set up in Dubai, UAE. Further development plans include expansions across the GCC, starting with Oman and Bahrain. The first auction in the UAE took place in August 2012, with inventory continuing to grow rapidly as the business proposition starts to become more widely recognized.

Globally, Copart provides suppliers, primarily insurance companies and used car dealers, with a full range of re-marketing services to expose their products to over 800,000 buyers in more than 142 countries. Buyers include licensed dismantlers, re-builders, used vehicle dealers, exporters and the general public.

Copart is unique in offering buyers the easiest and fastest way to find the vehicles they want from a large world-wide inventory through its patented VB3 auction system. VB3 (Virtual Bidding, 3rd Generation), introduced in 2003, has changed the way the industry does business by providing an efficient, globalized system that allows buyers to manage their businesses much easier than before, and allows sellers unsurpassed returns and efficiencies in processing and maintaining inventory. Buyers from all over the world now bid on vehicles without leaving their office or home, opening up markets and eliminating geographical barriers. VB3 is a proven product which has sold over 10 million units since its inception. Copart will continue to build and add more value to its buyers and sellers by expanding throughout the Middle East.