Job closed
Ref: OP997-06
Job description / Role
Our client is a very well established company in Bahrain, operating Since 1954. It has evolved into one of the Bahrain's premier business groups active in several business activities such real estate and trading.
Our client is currently looking to recruit an experienced Operations Manager for their branches in Doha.
This individual is responsible for coordination of sales, marketing, training, event planning and other aspects of business with the Shops. He will set merchandising and assortment strategies for each shop while developing and building sustainable and profitable business.
Requirements
- Manage all aspects of Sales, marketing and operations of the shops
- Ensure that product presentation and product clinics are conducted in store for the Sales Team
- Analyse and forward all the required reports; weekly/ monthly/ quarterly sell thru analysis to the Head Office
- Work hand in hand with buying and marketing team to develop plans that are reflective of the company core attributes that drive traffic and customer demand with the objective to convert sales.
- Develop growth targets and sales goals for the shops along with Accounting team
- In liason with Shop Managers/Supervisors continuously monitor competitor activities and performance and develop strategies and tactics to compete.
- Directly responsible for Loss Prevention education, training and awareness of Sales team in the areas of product and customer service
- Ensure that BE NICE Customer Service tools are implemented by the Sales Team
- Give feedback to Management team in liason with the Store Managers/Supervisors with regards to the Performance evaluation of the Team
- Recruit, develop, retain and leverage a good Sales team that will achieve or exceed KPIs and profitability whilst offering the highest levels of customer service
- Provide Management team with business impacting initiatives
- Required to do store visits on a regular basis.
- Participate in the weekly Management meetings with Head office
About the Company
Sixpence Consulting S.P.C. (\"6 Pence\" or \" the Company\") was established in the Kingdom of Bahrain in 2005. In addition to its operations in Bahrain, 6 Pence has presence in both United Arab Emirates and Sultanate of Oman, whilst continuously exploring the possibilities of expanding into the rest of the GCC member states and beyond where possible.
The Company is dedicated to partnering with its clients in joining efforts for mutual successes. We provide innovative, proactive response services designed to promote customer satisfaction and to increase customer retention of our clients.