Operations Manager

Job description / Role

Our client offers a wide range of devices and services that help prevent, treat and manage lifestyle diseases both at home and in medical institutions, in more than 100 countries in the world.
Due to continued success in the region our client is seeking experienced Operations Manager to join their already established Team currently based in Dubai.

The Operations Manager is responsible for the regional (back office) operations including finance, logistics (customer service, warehouse operations), local ICT operations (within the guidelines of central ICT) and Public Relationship Officer (PRO) activities.

The Operations Manager is a member of the management team who will interact directly with the Operations Director, Head of Supply Chain, Vice President Sales, Sales Director, Sales Managers, Marketing Managers, Middle East team, 3rd party suppliers, Business Partners and Dubai Healthcare City

Main Responsibilities and Duties

• Manage all financial transactions, reporting and analyses of Healthcare activities in the Middle East.

• Responsible for the financial policies along with its accounting practices as instructed by Healthcare Europe.

• Coordinate daily operational activities (for back-office) within company standards to achieve high levels of quality and customer satisfaction.

• Develop and implement tactical and operational policies and procedures i.e. geared towards operational excellence and internal control compliance.

• Undertake all the activities for official submission, collection of application approval and timely processing of various legal documents at the Dubai authorities.

• Negotiate, set contracts and manage Key Performance Indicators with third party suppliers, including Service Level Agreements with business partners.

• Responsible for the supply chain management activities of Healthcare the in Middle East within the guidelines of Supply Chain EMEA

• Manage and control the operations team, including recruitment, training, performance evaluation, work allocation, conflict resolution and termination, and oversee all Operational activities.

Requirements

All applicants must hold the following minimum skills and knowledge:

• Good understanding of Finance and internal control compliance

• Good understanding of Logistics and Customer Service

• Knowledge of Office and Facilities
functions

• Proficient in the English language, both written and verbal

• Good knowledge of Microsoft Office (Word, Excel, PowerPoint)

• Negotiation Skills

• Driver’s license

This is an excellent opportunity to join a well-established Multi National Company who offers great salary packages and plenty of scope for career progression.

About the Company

Engage was formed in 2007 in response to frustrations at the level of service delivery offered by traditional large recruitment agencies working in the construction market. With a belief in providing a truly knowledgeable, precise and quality driven service, Engage strives to offer a recruitment experience to both employers and candidates that is unrivalled in the marketplace.

We provide precision staffing solutions, including contingency and executive search, within the construction and commercial marketplaces. Our enduring relationships with market leading organisations in the region and overseas means we have access to the best candidates and the best vacancies.