Operations Manager required for coordinating and obtaining all necessary documentation required for loan sanctioning, booking, disbursement and ongoing customer requirements. Working with Business Development, Credit, Collections and Finance to develop and maintain a relationship with a portfolio of clients.
Co-ordination with Business Development to ensure all documentation is obtained from clients to comply with loan sanctioning, booking and disbursement procedures
Ensure KYC/ KYB documentation is up to date
Ensure legal & Security documentation is completed for all commercial transactions
All files to be completed to the required standard set by compliance & credit
Co-ordinate the life-cycle of the loan across other departments where appropriate and monitor outcome
Ensure that new customers and products are set up on relevant systems.
Develop and maintain own contacts with individuals within customers' organisation
Act as principal point of contact for clients for operational issues
Monitor level of customer service and satisfaction based on customer service standards.
Prepare information for and attend customer meetings
Undertake service reviews and make recommendations to Business Development for areas of improvement
Provide day to day service provision for new customers
Work with Credit Manager to manage the evaluation and execution of transactions
Post disbursement is responsible for ensuring that all documents remain up to date
At least 2-5 years experience in an operations environment of a financial services organization, preferably a Bank, with exposure to all aspects of facilities booking and client services
Loan sanctioning, booking and disbursement procedures
Key documentation requirements
Compliance and local laws
Fluent in written and spoken Arabic
Good leadership and interpersonal skills.
Please note that only successful candidates will be contacted.
About the Company
About the Company
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.
Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultantsí sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.
We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Pharma, Supply Chain & Procurement, and Sales & Marketing.
As part of our continuing expansion, we have opened an office in Abu Dhabi to further assist with our client needs across the region.