Ref: NP876-50

Job description / Role

Employment: Full Time

Our Client a leading retail across the GCC with international brands is looking for an Operations Manager for the restaurant division.

ROLE:
Responsible for all store, and Employee development, and accountable for visual merchandising in assigned stores. Actively contribute to the development of business initiatives relevant to brand projects.

RESPONSIBILITIES:
Lead store and Area teams to achieve their sales and shrinkage targets and control operational costs in order to meet the Business Plan. Maximise the potential of store and Area management through performance management, coaching, and identifying development opportunities to ensure all stores are staffed correctly including succession planning and ongoing monitoring of manpower planning. Champion the brand in stores and create a two way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down. Build external networks to understand market trends and competitor activity that once fed back into central teams allows us to maintain a competitive advantage. Ensure internal / external customer service is excellent through brand specific and company wide training initiatives. Fully utilise company reporting systems to monitor brand performance and implement corrective action when necessary.

Requirements

Suitable candidates must have the following:

English essential Arabic preferred
Knowledge of restaurant P&L and understands the importance of financial management.

Experience:6 years of management experience managing multi-site / multi-brand operations within the country of hiring.Experience in Procuring/ renewing store licenses for at least two years.
Has been a part of a new store opening team or has the experience of opening multiple stores and is familiar with hiring and visa laws of the country.
Experienced in Liaising with third party service providers

About the Company

iConnect is an international recruitment resource consultancy based in Dubai, United Arab Emirates.

iConnect is engaged in the recruitment of executives for the retail, healthcare and hospitality industries, utilising traditional recruitment methods and specialist headhunting activity.

At iConnect we understand that attracting and retaining great people is harder than ever and that the activity of recruiting can be time consuming, difficult and expensive. By listening and understanding our client’s human resource requirements we are able to place the best candidates at the first time of asking.

Our Recruitment Consultants are all highly trained and work unique specialist markets. This specialist focus allows them to understand the executive recruitment needs of both our clients and candidates.

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