Operations Supervisor - Traffic - Mall Management

Al Futtaim Group

Cairo, Egypt

Ref: HP698-10368

Job description / Role

Employment: Full Time

Operations Supervisor - Traffic - Mall Management - Cairo Festival City - AFGRE - Cairo, Egypt

We are looking to recruit a Traffic - Operations Supervisor within Cairo Festival City - Mall Management team. Through this role you will be responsible for implementing the traffic plan for Cairo Festival City Mall, ensuring the provision of high standards of traffic management and control with the objective of providing a pleasant and convenient experience to malls visitors coming through the different means of transportation. Your job responsibilities are including but not limited to:
- Responsible for the traffic management within the periphery of the Cairo Festival City Mall, by implementing the strategy related to traffic management.
- Placement of staff to direct traffic; monitoring the safety of pedestrian crossings
- Maintaining easy accessibility to car parks; with the objective of maintaining accessibility to the various entrance points and minimising possibility of accidents.
- Overseeing the availability of taxis for customers Satisfactions
- Immediately take control of any mishap/ incident which may occur during operating hours by assessing the situation and initiating the set procedures related to effective management.
- Responsible for staff management, including ensuring their availability in the right numbers at the right locations by preparing their routes. Overseeing uniform & behaviour.
- Develop an extensive understanding of the safety and security procedures and based on ground level assessment, give advice on further improving performance and service levels.

Requirements


- University Graduate.
- 5-7 Years of relevant traffic management experience preferably in shopping centre/ mall/ hotel/ hospital, with a very high customer focus and adherence to service standards.

Job-Specific Skills:
- Same field experienced - preferably in a retail environment such as a Shopping centers, or alternatively in a large size hospital/ hotel.
- Proficiency in MS Office and data base applications.
- Excellent English language skills.
- Flexible to work on on rotational shift bases, 5 days a week, 8 hours a day. (including weekends and official holidays)

Behavioural Competencies:
Motivation, critical thinking, team player, strategic, customer oriented.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month