Outlet Supervisor

Impact HCC

Dubai, UAE

Ref: OP218-21

Job description / Role

Employment: Full Time

- Oversee the daily operations of the outlet for efficient operations.
- Plan and assign daily workloads to outlet staff.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedbacks and recommend necessary outlet operational changes.
- Interview and hire staff for outlet operations.
- Schedule orientations and job trainings to outlet staff.
- Organize regular meetings to discuss about issues and updates.
- Analyze and resolve problems in a timely and accurate manner.
- Organize special events and entertainments to attract more customers.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plan to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports

Requirements

- High school Degree or equivalent
- Arabic Speaking with high social skills
- Must be able to read, write and converse in basic English
- An energetic personality
- Able to manage front of house operations

About the Company

Impact-HCC is as Dubai-based boutique firm led by immensely talented HR Experts, who are recognized by the industry as knowledge leaders. Within a couple of years the team managed to successfully expand its operations to include another campus office in Barcelona - Spain.

As a team, we pride ourselves in constantly endeavoring into challenging projects, that require us to innovate and support our clients in their corporate transformational journey needed to sustain their competitive edge in a continuously and rapidly changing and evolving business environment.

This aspired transformation is delivered through our tailored turnkey HR solutions, that are especially designed to meet the unique needs and expectations of every client.

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