PS-CORE Service Engineer

Job description / Role

EPC Engineer is responsible for the overall Quality of Service, performance data, SLA and KPIs in the Network Operations Centre. The responsibilities cover the following:
Responsible for all PS Core / SAPC nodes (SGSN-MME 2013A/2011A MkVI+ and MkVIII platform, EPG-M 2013A, EPG-S 2013A, SAPC 2013A, DNS IPworks) especially from Operation & Maintenance and Configuration point of view.
Configuration of new APNs, new imsi range, TA, LA, PM jobs, and any other (Gb, Gr, Iu, Gn, Gp, Gy, Gx, S6a, S1-MME, S1-U, S5, S4,S8, S10, S11 and SGs configuration).
O&M troubleshooting for all PS Core services (internet browsing, MMS, LBS, and blackberry) and all PS Core interfaces.
SSR Configuration as routers and EPG including all routing protocols.
Gy integration using SACC.
Gx integration using diameter.
To participate in the 24-hour emergency standby, according to a roster.
Responsible for all technical matters related to PS Core system
Responsible for the modification of existing system routines, creation of new and temporary routines and follow up.
Responsible for all software contents of the system and the PS Core Services.
Send/receive/follow up with trouble reports sent to the supplier/customer.
Handle and follow up all escalated problems.
Distribute all new and upgraded documentation in accordance to SW, HW and equipment.
Offer expert knowledge concerning system problems in the PS core node (as well as all its connected G-interfaces.
Offer expert knowledge concerning parameters and configuration.
Implement software and parameter changes in the SGSN-MME, EPG, Smart Edge and SSR.
Real time monitoring of Service and Network quality and capacity. Analyse and reporting of Service and Network quality.
Perform preventative & corrective maintenance.
Coordinate with support to have second level support or consultation
Initiate Service and Network improvements and optimisation activities.
Initiate temporary Service and Network reconfigurations, if performance is not satisfactory.
Drive tool development for delivery and management of new services.
Analyse failure trends and identify chronic failures.
Provide performance data and determine impact of service problems on service performance.
Provide optimum use of the existing Networks.
Recommend service redesign

Requirements

Minimum five years of hands on experience of Ericsson PS Core solution including SGSN-MME, EPG-M, EPG-S, SASN, iDNS, SAPC administration, tool management and O&M tasks
Datacom and IP fundamentals .
PS Core network knowledge
GSN software protocol stacks and features
SGSN-MME /EPG-M, EPG-S hardware knowledge, magazines, cabinets, hardware configuration
SASN and SAPC hands on experience is must
Hands on experience on EPG/SSR platform
Backbone data network design
UNIX, TCP/IP/ATM/IP
GSM system overview
EPC system survey
EPC Basic & Advanced Operations
GSN Configuration
GSN PS Operations
Gy configuration
Gx configuration
S1-MME configuration
S1-U configuration
troubleshooting skills
Good knowledge about LTE, WCDMA & GSM networks

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.