Parts Manager

Job description / Role

The role will strive to return a satisfactory profit on NBK capital invested in parts inventory & responsible for the Entire operation of Parts department for NBK Auto(Mercedes Benz).
- Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising.
•Forecasts goals and objectives for the spare parts department and strives to meet them.
•Fully responsible for all the spare parts operations in branches.
•Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
•Prepares and administers an annual operating budget for the spare parts department.
•Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
•Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
•Establishes individual parts inventory levels and balances them for maximum turnover.
•Ensures that spare parts inventory turns is in line with the market average.
•Monitors and adjusts inventory to minimize obsolescence.
•Supervises stock order procedures.
•Sets and enforces a policy on the special ordering of parts. Ensures that stock orders are in line with Daimler-Chrysler targets orders.
•Analyzes sales, expenses, and inventory monthly to maintain profit goals.
•Develops and administers an aggressive wholesale parts program to produce profit.
•Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
•Works with the service manager, body shop manager and commercial workshop manager to ensure a timely turnaround of parts needed for internal jobs.
•Attends managers meetings & trainings as requested.
•Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
•Provides technical assistance to parts department employees.
•Monitors & Amend parts department employees' incentive plan.
•Coordinates a prompt, efficient, and timely flow of paperwork.
•Directs shipping and receiving efforts to ensure timely processing.
•Monitors daily report such sales productivity.
•Develops and utilizes a lost sales tracking report.
•Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
•Takes advantage of all manufacturers' inventory co-op advertising.
•Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
•Handles customer complaints immediately and according to the dealership's guidelines.
•Ensures that all NBK purchases are properly accounted for before payment is made.
•Assists in the collection of past-due accounts if (any).
•Supervises custodians to ensure that work area is kept clean.
•Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
•Understands, keeps abreast of, and complies with state, and local regulations that may affect parts sales.
•Maintains professional appearance.
•Attend Meetings as requested by Management.
•Carry out any related jobs temporary assignments your manager requires from you.

Requirements

The qualifying candidate will hold a Bachelor Degree preferably in Engineering with 12-15 years of experience as Parts Director/Parts Manager with Luxury Automotive Brands preferably Mercedes Benz.
GCC experience is preferred but not a must.

About the Company

We at Nasser Bin Khaled are committed to contributing to the development of our country, thereby shaping a future that glows with promise.

We believe that the past should guide us as we move ahead, approaching the future with solid and measured steps. Only then can we truly fulfill the potential we hold, a potential that will boost the State of Qatar. An exceptional place. Our home.

Our Vision for the Future presents us with the need to manage our resources wisely and to guarantee that our products and services add real value to our community and society.

Our Vision for the Future presents us with the challenge of keeping up with the tremendous expansion of our country, and the ever-expanding potential of the region.