Parts Sales Executive Al Futtaim Motors Hino
Al Futtaim Group
Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer and Toyota/BT material handling equipment.
Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the United Arab Emirates, and leads the rapid development of the country's automotive business, while continuing to contribute to Hino trucks and Toyota material handling equipment worldwide growth.To provide full back-up support to these world-class franchises, Al Futtaim Motors have an established network of showrooms and service & parts centers throughout the UAE.
We are currently looking to recruit aΒ Parts Sales Executive within our Commercial Vehicles Division. Reporting to the Parts Manager, you will be responsible for developing the spare parts business in an assigned area by maintaining strong relationships with the customer.
The responsibilities of this role will include the following:
Receive customer enquiries and identify the correct part numbers using Parts Catalog / Microfiche / Electronic Parts Catalog EPC based on customer requirement
Check availability of required parts and prepare quotation where required, based on the guidelines provided by the customer and negotiate prices
Conduct all transactions with customer pleasantly and courteously with an emphasis on customer service
Work within agreed discount structure with regards to customer terms, taking into account sensitive areas such as credit
Seek ways to increase parts and workshop sales by identifying customer needs and incremental items to sell
Ensure that all parts sold and issued are in serviceable condition and suitable for their intended use
Ensure all documentation related to stock movement, both routine and exceptional, is accurately recorded within the stock control system
In cases of non-availability of parts, prepare special orders to Parts Division and respective branches and following up for the timely receipt
Arrange for Parts delivery to customers where necessary
Maintain strong relationships with customers for protecting company's interest and increasing sales
The ideal candidate will have the following experience:
At least 5 years experience within parts sales, selling specifically trucks spare parts
Ability to identify parts from parts catalogues, microfiches and EPC (Electronic Parts Catalog)
A good understanding of vehicle make-up to enable related and additional parts required to be advised to customers
Ability to gain competence with stock control systems used
Ability to maintain best practice in parts handling methods
Capability to demonstrate a professional service to customers
Fluency in English communication skills
Arabic language skills would be preferred but not essential
Valid UAE driving license
About the Company
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.