Parts Sales Executive – Automall
Al Futtaim Group
Dubai, UAE
Ref: HP698-3881
Al Futtaim Group

The Role


The Role


Al Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al Futtaim represents some of the world's most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.In this role you will be responsible for:* Managing and achieving parts sales target according to plan* Developing sales volumes in his designated area* Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions* Suggesting additional related parts to improve sales* Handling and providing prices for telephonic enquiries* Preparing sales orders, invoices and delivering parts * Receiving payment or obtaining credit authorisation* Advising to the customers on substitution or modification of parts when identical replacements are not available* Examining returned parts for defects, and ensuring exchange/ refund of defective parts or money* Conducting inventory of the stock

Requirements


Requirements


To be successful in this role, you will be able to demonstrate:* A minimum of 2-3 years experience within spare parts operations, preferably at an automotive parts sales counter * Familiarity with safety standards during work for people, machines and material * Ability to speak, write and read English to deal with supervisors and customers * PC literate; knowledge of ERP preferred * Relationship builder; the ability to build and maintain friendly, warm relationships with customers* Good listenerYou will be undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty.

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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