Parts Sales Executive – FAMCO |
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Al Futtaim Group
Ref: HP698-5016
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The RoleThe RoleFAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau. FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff. FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.We are looking to recruit a Parts Sales Executive to joining our Dubai office. The primary role and responsibility of the selected candidate will include the following * Attend to customers at the Parts Sales Counter and also lead a team of Parts Sales Representatives to provide parts support of the required standard for all the brands represented by the company. * Receive customer enquiries and identify the correct part numbers using the parts catalogues. * Ensure that all parts sold and issued are in serviceable condition and suitable for their intended use * Follow-up back-orders so that customers receive timely information on the status of back-ordered parts and ensure that such parts are delivered to the customer on the promised date. * Ensure that the quotations, sales orders, sales returns, warranties and application of customer discounts are performed as per the standard operating procedure. |
RequirementsRequirementsThe selected candidate for this role will have the following qualifications, skills and attributes * At least 7 years experience in parts, preferably in sales from parts counter. * Flexibility to handle multiple brands and cater to customers belonging to a diverse range of industries and commercial undertakings. * Ability to adapt to and work effectively with a variety of situations, individuals or groups. * Ability to coach the members of the team in good work practices * Willingness to go the extra mile to satisfy customer without hindering the Company's interest and policies. |
About the CompanyAbout the CompanyEstablished in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |
This Position is closed or expired
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