Parts Sales Executive - Parts - Warehouse & Distribution

Al Futtaim Group

Dubai, UAE

Ref: HP698-10620

Job description / Role

Employment: Full Time

Parts Sales Executive - Parts - Warehouse & Distribution - FAMCO - Dubai

We are looking for a Parts Sales Executive to be based within the National Parts Division, who shall be responsible for the following duties:
- Attend to customers at the Parts Sales Counter and provide parts support of the required standard for all the brands represented by the company and manage the team as a team Leader.
- Receive customer enquiries and identify the correct part numbers using the parts catalogues.
- Advise the customers on replacement of related parts and benefits of using genuine parts.
- Ensure that the quotations, sales orders, sales returns, warranties and application of customer discounts are performed as per the standard operating procedure.
- Follow-up back-orders so that customers receive timely information on the status of back-ordered parts and ensure that such parts are delivered to the customer on the promised date.

Requirements

- Bachelor's degree or diploma in any stream.
- Minimum 4 years work experience in automotive or equipment spare parts.
- Relationship building: Needs to have the ability to build and maintain friendly, warm relationships with customers.
- Interpersonal Understanding: Needs to understand other people.
- Needs ability to hear accurately and understand the unspoken or partly expressed thoughts, feelings and concerns of others.
- Has to have cross-cultural sensitivity.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Training Consultant salaries in UAE

Average monthly compensation
AED 15,500

Breakdown available for industries, cities and years of experience