Parts Sales Representative – Al Futtaim Motors

Job description / Role

Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer and Toyota/BT material handling equipment.

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the United Arab Emirates, and leads the rapid development of the country's automotive business, while continuing to contribute to Hino trucks and Toyota material handling equipment worldwide growth.To provide full back-up support to these world-class franchises, Al Futtaim Motors have an established network of showrooms and service & parts centers throughout the UAE.We currently look for an experienced Parts Advisor / Parts Sales Representative to join our sales team in Dubai.

In this role you will be responsible for:

* Achieving parts sales target according to plan
* Supplying parts required, according to inspections of old parts, customer requests.
* Suggesting additional related parts to improve sales
* Handling and providing prices for telephonic enquiries
* Preparing sales orders, invoices and delivering parts
* Receiving payment or obtaining credit authorization from Finance
* Advising to the customers on substitution or modification of parts whenever applicable.
* Examining returned parts for defects, and ensuring exchange/ refund of defective parts or money.
* Conducting Perpetual inventory count of the stock every week.

Requirements

To be successful in this role, you will be able to demonstrate:

* A minimum of 2-3 years experience within spare parts operations, preferably at an automotive parts sales counter
* Familiarity with safety standards during work for people, machines and material
* Ability to speak, write and read English to deal with supervisors and customers
* PC literate; knowledge of SAP preferred
* Relationship builder; the ability to build and maintain friendly, warm relationships with customers Good listener
* Secondary school qualified, or Diploma in Auto or Electro Mechanic Specialty or similar qualification.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.