Parts & Service Standards Manager - AF Motors- Aftersales

Al Futtaim Group

Dubai, UAE

Ref: HP698-10389

Job description / Role

Employment: Full Time

Due to business growth our fastest growing business are looking for a Parts & Service Standards Manager.

Relations with Government bodies:
- Establish good relationship with MOE,ESMA, RTA, DED and Police departments
- Work as a main facilitator for all product related requirements coming from the government
- Cooperate effectively with government relations division

MOE and dealer council:
- Establish and maintain excellent relationship with consumer protection department in UAE
- Act proactively to manage dealers council meetings
- Provide needed support to the ministry when required

Active participation and coordination of work groups with the government

Recalls process:
- Manage and update recall process for AFM
- Update recall status for all Recalls carried in country
- Follow up negotiations with RTA to force service campaigns on non-reached customers

Requirements

- Hold a Diploma or Degree
- Sound Knowledge of the motor industry
- Experience of working multiple external stakeholders / government offices

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Accounts Manager salaries in UAE

Average monthly compensation
AED 13,000

Breakdown available for industries, cities and years of experience