People Mobility Specialist

Tandem Search

Abu Dhabi, UAE

Ref: KP709-1567

Job description / Role

Employment: Full Time

The Specialist needs to have the appropriate understanding and knowledge to enable him/her to deliver the advisory services listed above.
• Immigration:
- Contribute to set up immigration positions for country(ies) of responsibility
- Analyse and provide solutions for complex immigration situation and inquires
- Contribute to ensure RMS functions are in place to drive compliance with applicable immigration law (highlight any change in process to off shore service centres where they are managing the entire or parts of the immigration process) Alert RMS Regional-country lead of any relevant immigration law changes or procedures that affects Accenture
- Maintain good relationships with local immigration authorities
- Ensure the immigration tool that contains immigration guidelines is updated on a timely basis when changes occurs
- Ensure working relationship with external immigration service provider in local country is established, Statements of Work (SOW’s) are completed and deliverables for immigration compliance are set up and met
- Run regular quality checks to ensure that service centre provides accurate service concerning immigration
- Contribute to answer to all tier 3 queries in immigration area

• Health insurance:
- Contribute to set up adequate health coverage for country(ies) of responsibility
- Ensure service centre has an appropriate process in place to ensure adequate coverage and billing process
- Contribute to answer to tier 3 queries in health insurance area

Policies
• Contribute to country folders in Navigator for country(ies) of responsibility: provide country specifics and keep information updated
• Provide accurate information for updates in my Initiation
• Contribute to resolve direction and interpretation on tier 3 policy queries
• Provide data and commentary to RMS Regional-Country Lead on proposed policy changes
• Contribute to ensure implementation of any policy changes in line with global guidelines in country(ies) of responsibility

External Relationships: Tax Service provider, tax authorities, immigration authorities, Immigration provider, service centre

Requirements

Knowledge/Skills Requirements:

• Strong customer service skills and advisory skills
• Eager to learn and take ownership
• Ability to function effectively as a team member
• Capable of working independently
• Excellent oral and written communication skills
• Arabic mother-tongue.
• Strong knowledge of English language
• Thorough understanding of global policies as applicable to cross border assignments and permanent transfers, and any applicable local country addenda (including travel, immigration,)
• Proficiency with standard Microsoft applications (excel, word, office)
• Excellent communication and interpersonal skills
• Self-starter
• Good organizational skills
• Ability to manage time and meet required deadlines.

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.

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