Personal Shopper

Job description / Role

Edge Resourcing is searching for a Personal Shopper to join a high end luxury retailer, based in Dubai. As a Personal shopper you will provide expert advice and give the highest level of customized service possible to individual shoppers. By giving personalized attention and providing advanced knowledge of products, services, and trends, personal shoppers become trusted consultants for shoppers who want an enhanced buying experience. In this job, you will develop deep and lasting relationships with your client base, and will proactively communicate with them regularly as a professional advisor. Personal Shoppers define the highest standards for service, sales, and customer satisfaction in every retail operation.

- As a personal shopper, you will be responsible for building a client base of loyal shoppers who make frequent purchases. Using a variety of communications methods, you will craft a shopping experience for customers which is easy, inspiring, and productive. The result of your efforts as a personal shopper should be higher sales ticket averages and extreme customer satisfaction.
- Drive the relationship with your clients using mail, e-mail, telephone and face-to-face communications. Recommend new offerings and store events to your clientele. Give shoppers the motivation to visit your store often and make purchases frequently.
- Cultivate relationships with everyday shoppers who are not familiar with a personal shopping experience. Full fill appointment levels, sales quotas, and customer satisfaction goals.
- Provide your customers with expert product knowledge and far-reaching insights about industry trends and future offerings.
- Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires. You will be the single point of customer service before, during and after the sale for your clients, so it's imperative that you follow-up, follow-through and keep your commitments in order to maintain strong relationships.

Requirements

- This is not an entry level retail position. Since personal shopping services are used for competitive differentiation, retail employers will be looking for someone with a solid track record of sales success, preferably with the same types of products or a similar industry.
- You must be able to maintain the highest level of professionalism in both appearance and attitude. You must be authoritative, ultra professional experts with an inviting and friendly demeanor. A passion for sales and delivering unparalleled customer service will drive you to success in this career. You must be goal-oriented, self-motivated and possess an entrepreneurial spirit.
- Sales skills, organizational skills, and self-directed time management skills will be essential for those in this position.
- In order to complete required paperwork, you will need basic computer skills and a knowledge of basic Microsoft Office programs.

About the Company

Edge Resourcing was established in the United Arab Emirates in 2008. We have taken care in our growth and have kept our corporate values throughout.

Edge Resourcing is led by a specialist team of Recruitment Consultants, each of whom have experience of working in and a sound knowledge of the local market place. We have gradually expanded our horizons and now offer specialist services within the Middle East Retail sector. Our aim is to provide a thorough and honest service to both our candidates and clients, making sure that we only take on work which we feel we can service to the correct level of satisfaction required.

We currently offer professional and tailored contingency and retained search services to the following specialist sectors of the market: Retail Accountancy and Finance Office Support Human Resources Sales and Marketing Legal

Our aim is to continue to position ourselves in the market as one of the most consistent and successful suppliers of manpower. We strive to make things happen and make a difference to your business and career. Success isnt just about putting people into jobs, but about giving you an honest, personal service. Whether you are a client or a candidate, our aim is to find out exactly what it is that you are looking for, rather than push you to settle for your second choice.