Planning and Performance Officer - Intern

Job description / Role

The Planning and Performance Officer will support the Director in three key functions in operational planning and performance management at JU: i) Performance Planning; ii) Performance Execution Assessment and iii) Performance Improvement. The key responsibility is to provide on-going coordination through a direct consultative approach, establish practices and ultimately facilitate organizational support for performance improvement of academic and non-academic operations and functions at JU.

Key Responsibilities:
- Liaises with all units, departments and offices to prepare the PAR schedules focused on performance planning, assessment and improvement across the organization.
- Assists with identification, development, prioritization and coordination of the implementation of KPIs in key domain areas (business units, Colleges and programs) and of the University.
- Supports operational planning within domain areas to access and utilize planning and project management methods and tools.
- Assists the Director in organizing training sessions for academic and operational leaders and their teams to develop key ways for developmental programs.
- Works with the Finance and Accounts Unit to ensure that performance objectives for each business unit, department and office is aligned to the annual budgeting cycle and financial projections.
- Assists in designing and developing protocols, procedures, toolkits and instruments for performance planning.
- Works with the Information Technology Unit to assist in the design, update and coordination of corporate dashboards and databases for reporting performance and decision-making support data across the University.
- Assists in the establishment of the project management system for monitoring the execution of planned key ways and operational initiatives.
- Using PM tools, works with Director to monitor the achievement of key ways milestones in all units, departments and offices.
- As a team member, liaises with the Institutional Excellence Coordinator to identify and rank operational risks impacting on performance of key ways milestones and KPIs.
- Provides assistance and guidance to academic and non-academic operational staff in the conduct of performance assessments.
- Prepares monthly operational review reports for the Director.
- Monitors the performance improvement plans across the University.
- Assists in the preparation of annual reports for the PIEU.
- Liaises with the Human Resources team to ensure that employees personal development plans, employee non-performance and employee rewards/incentive systems are linked to performance improvement plans of the unit, department or office.
- Executes activities when allocated within one of the University Taskforce Teams or special assignment.
- Participates in the PIEUs learning events and shares knowledge with colleagues within and outside the Unit in accordance with JU policies and practices.

Requirements

- Bachelor's degree in Economics, Business Administration, Finance, Industrial Engineering, Information systems/management, statistics or related discipline from an accredited university.
- Minimum of 1 year professional experience in a project management, operational planning and/or performance improvement role within a medium-sized organization.
- Strong organization skills with ability to multi-task.
- Very good communication skills in English. Proficiency in Arabic would be a distinct advantage.
- Particular expertise in designing operational plans for units, departments or offices in a reputable medium-sized organization; project management expertise essential; experience working in performance-driven establishments; experience with working with enterprise-wide software; experience with databases and data-mines; experience working in education or training contexts a distinct advantage.
- Familiarity with planning tools such as Balanced Score Card and project planning and management tools.
- Familiarity with cost-benefit or cost-effectiveness analysis or other financial planning tools are useful.
- Very good skills in identifying and writing KPIs and S.M.A.R.T. performance objectives.
- Familiarity with process mapping methods.
- Technical report writing and MS Office (Word, Excel, Powerpoint, Visio and Project software) skills at intermediary level.
- Strong planning, negotiating and project management skills are required.

About the Company

JUMEIRA University, a private higher education institute, prepares students for professional careers in Business, Education, Health science, Islamic and Arabic Studies. Our core learning values are founded on Educational Excellence, Equal Learning Opportunities and preserving the traditions of our community. We provide cutting edge technology facilities, option to study in English and Arabic and provide separate teaching and recreational facilities for both male and female students. We offer accredited bachelor programs in Business and Islamic Studies. Our bachelor programs in Health Science, Education and Arabic studies are under accreditation.