Pre-Sales Digital Signage Support Engineer

Job description / Role

The Digital Signage Support engineer will manage daily technical support operations of digital signage systems. Daily operations will include system programming, configuring, installing hardware & software, troubleshooting technical issues and maintaining digital signage systems.

This position will facilitate the technical digital signage workflow & processes. The individual will act as the main point of contact for providing technical guidance for Digital signage systems, part of the digital signage helpdesk and on-call rotation. The individual will report to the Solutions & Technical support department. This position may require infrequent travel.

- Configuring, implementing, maintaining and enhancing Digital signage systems.
- Troubleshoot Digital signage hardware, software related issues
- Provide technical guidance to other applications integrated to digital signage systems
- Guarantee system availability/performance & meet business expectations of delivering contents to each screen
- Develop technical processes to keep screens, DMPs (Digital Media Player) & Mac minis online.
- Support Digital systems rollout as needed
- Develop and enforce adherence to IT principles and best business practices
- Provide Digital signage system guidance to venues and operation teams
- Other duties as assigned

Requirements

- Bachelor Degree or associates degree in computer science / information technology or equivalent experience in the field.
- 3+ years of experience working in digital signage, maintaining the following: Mac OS, MySQL, Linux, Apache, PHP, package management,
- SNMP, Cisco hardware, video streaming systems
- 3+ years of experience supporting clients & working with vendors.
- Strong working knowledge of network like LAN, WAN, Wi-Fi

About the Company

Eaton SAKS International is a global advisory & executive search firm focused on presenting the next generation leaders. We work hand in hand with businesses alike, constantly addressing their talent needs and as partners we appoint leaders who deliver significant success.

We are advanced in using intelligent technology and data to present full reporting knowledge to our clients. With an emphasis on Artificial Intelligence, Business and Market Insight Intelligence, Research Data Intelligence and state of the art CRM systems, this puts Eaton SAKS International at the forefront of market insights and analytics as a main part of our research capability to deliver to you.

We operate through focused industry practice groups, each led by a global practice partner. Each partner is backed by research teams and engagement managers to execute each defined search. We have eight defined functions across our 22 offices supported by 340 consultants, with an 80+ strong research team working globally with local knowledge.

Retained Executive Search Strategy Management & Advisory Services Women in Leadership Professional Recruitment Research Mapping & Business Intelligence Localisation & Nationalisation Board & CEO Services Executive Leadership Coaching

Our clients always work with dedicated partners, practitioners and research teams, focused and committed to exceeding expectations. Only leaders who have worked within their industry will be assigned to manage assignments for our clients.

We take the time to understand each client’s business, culture and unique dynamics leading up to their current organisational need. We work with boards and stakeholders as well as hiring managers to successfully understand each assignment need and DNA. Eaton SAKS International have taken experts from your industry and brought them to ours, together our knowledge becomes your power.

Don't just take our word for it, speak to any of our clients.