Pre-sales Engineer - Arabic Speaker

Job description / Role

Translations.com and TransPerfect are looking for a dynamic and team oriented individual with high energy and drive to join the Pre-sales Team as a Pre-sales Engineer supporting the Middle Eastern market.

Candidates must reside in Dubai and speak fluent Arabic and English.

- Provide pre-sales support with responsibilities to include explaining the features and benefits of Globalization Management solutions; comparing it to those of a competitor's products; delivering product presentations to technical and management personnel and communicating with sales and product managers regarding customer needs.

Additional duties will include some or all of the following:
- Handling technical presentations at trade shows and conferences; completing RFI/RFP
- Identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction.
- Communicate technical and business information to widely varied audiences
- Understand, help develop, and deliver ROI and business cases
- Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to sales organization.
- Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.
- Attendance at conferences and working with Subject Matter Experts, and research to stay on top of changes in business issues/requirements /Technology and understand where the market is going.
- Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
- Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process.
- Responsible for providing feedback from the market to Product Management and Development regarding products including coordinating gaps between product functionality and market/customer demands.
- Coordinate requirements for proofs of concept with Product Management/Product Development
- Must be willing to travel to client sites (limited basis).

Requirements

- 5 years experience as a Presales Engineer in the Content Management, Configuration Management, Document Management, Globalization Management, or other content/globalization technologies.
- Excellent interpersonal relationship building skills
- Ability to understand business processes and business problems
- Ability to understand data relationships and how data can be used to solve business problems
- Ability to multi-task and be able to represent multiple subjects and products
- Ability to understand and capture business and technical requirements
- Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
- Knowledge of strategic, conceptual, consultative selling
- Ability to develop marketing messages

Competitive Advantages:
Experience selling Globalization enterprise products and solutions
Knowledge of operating systems: Windows, Unix or Linux
Strong knowledge of Java, .NET, Web Services, and/or other web and software application technologies
Experience with developing/architecting global enterprise solutions

About the Company

For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.